Are the modular pieces difficult to assemble? Not at all. Our modular furniture utilizes a male/female threaded metal components and connects easily like putting a nut on a bolt. Modules join together effortlessly using stainless steel threaded tubes. The connections are intuitive and designed to be incredibly stable once locked in.

How should I care for my solid wood furniture? To protect your Inukit pieces, keep them indoors in a climate-controlled environment. Wipe spills immediately with a soft, dry cloth. Avoid using harsh chemical cleaners, silicone-based polishes, or abrasive materials, as these can damage the finish.

Do you offer fixed/traditionally joined  pieces? Yes — for those who prefer a fully traditional woodworking approach, we can do a Mortise & Tenon joinery as an option. This time-honoured technique creates an exceptionally strong mechanical bond without metal hardware. Please note that this option does incur an additional cost and requires freight shipping due to the nature of the construction. Contact us at Hello@inukit.ca to discuss this option for your order.

Do your pieces come with a warranty? Yes, we stand firmly behind the craftsmanship of our furniture. We offer a 5-Year Limited Warranty to the original purchaser on our modular systems and signature builds, protecting against structural and manufacturing defects under normal use. Please note that small accessories are excluded from this extended coverage. Please review our full Warranty Policy for complete details.

What payment methods do you accept? We accept all major credit cards, and other secure payment methods at checkout.

Is it safe to use my credit card on your site? Yes, we use industry-standard SSL encryption to protect your personal and payment information.

How long will it take to receive my order once it's shipped? It depends on where you are, Our complimentary shipping typically takes 5-10 business days, Delivery to remote locations may take longer.

Do you ship internationally? Currently, we ship within Canada. Please check back for updates on international shipping.

How can I track my order? Once your order ships, you'll receive a tracking number via email.

What is your return policy? We accept returns within 7 days from the day the item is received. Please see our Policy page for full details.

How do I initiate a return? Contact us at Hello@inukit.ca to start the return process.

How can I contact customer service? You can reach us through our contact page or email us directly at Hello@inukit.ca. We typically respond within 24 hours.